FAQ

 

FREQUENTLY ASKED QUESTIONS 

Q1: What makes Andorrah Hair unique?

A1: Andorrah stands out for sourcing the highest quality raw hair from vibrant Southeast Asia, ensuring an unparalleled hair experience.

Q2: Who can benefit from Andorrah's offerings?

A2: Andorrah caters to wholesalers, drop shippers, and retail stores globally, providing premium, ethically sourced raw hair from Southeast Asia and India.

Q3: Does Andorrah offer international shipping?

A3: Yes, we provide worldwide shipping and delivery excellence to meet the demands of international markets.

Q4: How can I partner with Andorrah for wholesale or drop shipping?

A4: Ambitious dropshippers and those seeking a reliable hair supplier are invited to contact us and elevate their business with Andorrah.

Q5: What type of hair does Andorrah offer?

A5: Andorrah specializes in premium, raw, and unprocessed human hair, providing a natural and authentic look for our customers.

Q6: How is Andorrah committed to ethical sourcing?

A6: Andorrah is dedicated to ethically sourcing raw hair from Vietnam, Laos, Cambodia, and India, ensuring that our products contribute to a sustainable and responsible industry.

Q7: What's the brand's motto?

A7: At Andorrah, we believe in where premium quality meets unwavering excellence. Join us on the journey to hair perfection!

Q8: Are there specific benefits for wholesalers and drop shippers with Andorrah?

A8: Absolutely! Andorrah offers competitive and accessible prices, making it an ideal choice for wholesalers. Drop shippers benefit from a reliable and quality-focused supplier to enhance their business.

Q9: Can retail customers purchase from Andorrah directly?

A9: Certainly! Our premium raw hair is available not only for wholesalers and drop shippers but also for individual retail customers looking to elevate their style.

Q10: Can I place a custom order with Andorrah?

A10: Absolutely! Andorrah offers the flexibility for custom orders, allowing you to tailor your hair products to meet specific preferences and requirements. Contact us to discuss your unique needs and create a personalized order.

Q11: What is the typical shipping duration with Andorrah?

A11: Our commitment to delivering excellence extends to shipping. While durations may vary based on your location and the type of wig you've ordered. Custom-made wigs may take up to 7 working days for processing. If you've ordered a colored wig, the waiting time may vary based on the chosen color. For our ready-to-ship wigs, we dispatch immediately after payment confirmation, ensuring a swift delivery.

However our team ensures prompt and efficient worldwide shipping to bring our premium hair to your doorstep.

Q12: How long does it take for my wig to be shipped after placing an order?

A12: The shipping duration depends on the type of wig you've ordered. Custom-made wigs may take up to 7 working days for processing. If you've ordered a colored wig, the waiting time may vary based on the chosen color. For our ready-to-ship wigs, we dispatch immediately after payment confirmation, ensuring a swift delivery.

Q13: With countless hair vendors available, why choose Andorrah?

  • Unmatched Quality: Our commitment to quality is unparalleled, ensuring each strand meets the highest standards.
  • Exceptional Customer Experience: At Andorrah, your satisfaction is our priority. We go beyond selling hair - we create an experience tailored to your needs.
  • Unique Services: We offer exclusive services others can't match, including a remarkable 5-year warranty on each hair. After 2 years, bring the hair back to our factory for a bone-straightening or recurling service at a nominal fee. 

Q14:How does Andorrah care for clients experiencing medical hair loss?

A14: At Andorrah, we understand the sensitivity of medical hair loss. We prioritize compassion and personalized care for our clients facing this challenge. Our team is dedicated to providing discreet and supportive services, ensuring a comfortable and confidential experience. We offer a range of options, including customized wigs and solutions designed to enhance comfort and confidence during this journey.

We've also crafted a solution by providing specially designed wig caps for delicate scalps, ensuring comfort and security. In addition, we offer a 10% discount to encourage and support our clients during this journey. Your well-being is our priority, and we're here to make your experience with Andorrah as comforting as possible

Q15: How can customers stay updated on Andorrah's latest offerings?

A15: Follow us on social media and explore our website for updates on new products, promotions, and the latest trends in the world of Andorrah Hair.